The Spitalfields Practice

Important information about the coronavirus (COVID-19)

Please be assured we are still here to look after you during the pandemic. Due to the coronavirus outbreak, how you contact us may be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.

Your GP Practice is open and if you need to see your GP, please ring us on 020 7247 7070 or use our online services.

If you do not have access to the internet or a phone, please come to the Practice and ring the intercom.

You can also call NHS 111.

GP telephone and video consultations are routinely bookable either online or by calling reception. GPs are also conducting face to face consultations where appropriate/necessary. Your GP will let you know if they need you to come in for a face-to-face appointment.

Our Nursing and HCA team continue to provide routine face-to-face appointments for the services that current government guidance allows us to offer.

The latest information on Coronavirus infection can be found on nhs.uk/conditions/coronavirus-covid-19/

In line with current advice, if you develop a new, continuous cough, a fever, or loss of taste/smell, you and your household must self-isolate for 14 days.

https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people/guidance-on-social-distancing-for-everyone-in-the-uk-and-protecting-older-people-and-vulnerable-adults

There is no need to contact your GP for a certificate to cover this period, 111 can arrange this for you. Please click here for an isolation note.

If you feel unable to manage your symptoms at home, or you are becoming more unwell, please contact us in the first instance, if however we are closed then contact 111

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do. (https://111.nhs.uk/)

Do not go to a GP surgery, pharmacy or hospital. For non-urgent queries submit an online consultation by clicking here, for anything urgent call us in the first instance, if we are closed then call 111.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases is thoroughly cleaned as appropriate. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual. Everyone is reminded to follow Public Health England advice to:

Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

Avoid touching your eyes, nose and mouth with unwashed hands.

Avoid close contact with people who are unwell. 

Coronavirus advice from residents and staff of East End Health Network

Making an appointment

Appointments can be made by using our online services or by calling our reception on 020 7247 7070 between the hours 8:45am and 6.30pm on Monday, Tuesday, Wednesday and Thursday. On Friday the telephone lines are open from 8:45am to 12:45pm and 2:30pm to 6:30pm.

Opening hours

Our reception is open from 8am Monday to Friday.

Please only visit the practice if you do not have access to the internet or a phone or if you have a pre-booked face-to-face appointment.?The phone lines are open from 8:45am Monday to Friday.

Phone: 020 7247 7070

Cancelling an appointment

Please help us to help you by always cancelling appointments if you no longer require them.

Please download our Failure to Attend Appointment Information Leaflet.

GP consultation times

Our doctors will be able to see you at the following times:

Monday
8.30am-12.00pm, 3.00pm-5.00pm
Tuesday
8.30am-12.00pm, 3.00pm-5.00pm
Wednesday
8.30am-12.00pm, 3.00pm-5.00pm,
Thursday
8.30am-12.00pm, 3.00pm-5.00pm
Friday
8.30am-12.00pm, 3.00pm-5.00pm


 

Recent Developments

We are pleased to announce the Spitalfields Practice are now an accredited teaching practice for medical students.

How to make a Complaint

Please download our How to Make a Complaint Information Leaflet.

Pram and wheelchair access available

News

  • The surgery will be closed for staff training

    The surgery will be closed for staff training at 1pm on Thursday 17th September 2020. Service will resume as usual at 8am on Friday 18th September 2020.

     

  • GDPR

    The General Data Protection Regulation (GDPR) comes into effect on 25 May 2018.

    The Spitalfields Practice sends you texts to remind you of your appointments. We may also send occasional texts inviting you to attend participation group meetings, Open Days and Health Fairs and to invite you to contact us for an appointment when we run Public Health campaigns (for example cervical screening, smoking cessation and sexual health screening). We feel this is an important part of our job looking after your health, and we take our duty of confidentiality to manage your information very seriously.

    We do not and never will share or use your contact details for purposes other than for the benefit of your health. However, if you still feel uncomfortable allowing us to contact you for health purposes, please contact our IT & Administration Manager or Practice Manager and we will make sure your wishes are respected.

  • London Living Wage

    The Spitalfields Practice are proud to support the London living wage +

  • Pre-booked weekend and evening appointments

    Our patients have access to pre-booked weekend and evening appointments with a GP, Nurse and Pharmacist at one of our neighbouring practices.

    View more information

  • Registering now!

    Our list is open for new patients. Contact our reception on 020 7247 7070 for details.

  • NHS Summary Care Record

    Download leaflet