Ramadan patient info 2022
Please click here for Ramadan Patient Information
Why are GP practices working differently?
Please click here to read the information leaflet
Important information about the coronavirus (COVID-19)
Please be assured we are still here to look after you during the pandemic. Due to the coronavirus outbreak, how you contact us may be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.
GP telephone and video consultations are routinely bookable either online or by calling reception. GPs are also conducting face to face consultations based upon your assessment of clinical need following a discussion between the GP and the patient.
Our Nursing and HCA team continue to provide routine face-to-face appointments for the services they provide.
The latest information on Coronavirus infection can be found on nhs.uk/conditions/coronavirus-covid-19/
In line with current advice, if you develop a new, continuous cough, a fever, or loss of taste/smell, you and your household must self-isolate for 10 days.
There is no need to contact your GP for a certificate to cover this period, 111 can arrange this for you. Please click here for an isolation note https://111.nhs.uk/isolation-note/
If you feel unable to manage your symptoms at home, or you are becoming more unwell, please contact us in the first instance, if however we are closed then contact 111.
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do. (https://111.nhs.uk/)
For non-urgent queries please submit an online consultation which you can access via this homepage. This service is available Monday to Friday from 8am to 6.30pm. For anything urgent please call us in the first instance. If we are closed then please call 111. In an emergency please call 999.
COVID myths
COVID Myths - Bengali Translation.pdf
The world health organisation provides useful information on Covid myth busters. Click here for more information.
A doctor explains in Sylheti why everyone should take the COVID-19 vaccination
NHS vaccine passport
The surgery is unable to issue a letter or certificate confirming your vaccination status for overseas travel. Please see Government guidance for further information. Proof of your vaccination status is visible within the NHSapp, which is available for Apple and Android devices.
Alternatively, you can call the NHS Covid-19 helpline on 119 and ask for a letter to be posted to you. This must be at least five days after you have completed your course of the vaccine, the letter may to take up to seven days to reach you.
Please check Foreign Office and local travel advice for specific details of whether proof of vaccination status is accepted at your destination. The majority of countries, including the UK, still require arrivals to participate in a Covid-19 testing, isolation and/or quarantine regime, regardless of their vaccination status.
Online consultation service
The online consultation service is only available during the Practice’s opening times:
8am and 6.30pm Monday to Friday
If you need to access to health care when the Practice is closed please call 111 or visit https://111.nhs.uk.
Please remember that 999 and A&E are for emergencies only.
Urgent or Emergency Requests
You can contact us about any administrative, prescription, sick note or recent test results by using the e-consult link on the website and choosing the ‘Administrative’ option within e-consult. For medical consultations/enquiries please also continue to use e-consult within our website.
A video produced by Institute of General Practice Management (IGPM)
A recent survey conducted by the Institute of General Practice Management (IGPM), a body that represents GP Practice staff across the UK, has found that 75% of them face abuse every day, including assaults, threats, racism and sexism. The IGPM has produced a campaign video called “If I die, it will be your fault”
Making an appointment
Appointments can be made by using our online services or by calling our reception on 020 7247 7070 between the hours 8:45am and 6.30pm on Monday, Tuesday, Wednesday and Thursday. On Friday the telephone lines are open from 8:45am to 12:45pm and 2:30pm to 6:30pm.
Opening hours
Our reception is open from 8am Monday to Friday.
Please only visit the practice if you do not have access to the internet or a phone or if you have a pre-booked face-to-face appointment.?The phone lines are open from 8:45am Monday to Friday.
Phone: 020 7247 7070
Cancelling an appointment
Please help us to help you by always cancelling appointments if you no longer require them.
Please download our Failure to Attend Appointment Information Leaflet.
GP consultation times
Our doctors will be able to see you at the following times:
- Monday
- 8.30am-12.00pm, 3.00pm-5.00pm
- Tuesday
- 8.30am-12.00pm, 3.00pm-5.00pm
- Wednesday
- 8.30am-12.00pm, 3.00pm-5.00pm,
- Thursday
- 8.30am-12.00pm, 3.00pm-5.00pm
- Friday
- 8.30am-12.00pm, 3.00pm-5.00pm
Recent Developments
We are pleased to announce the Spitalfields Practice are now an accredited teaching practice for medical students.
Do you have a problem that affects your neck, back, bones, joints or muscles?
Are you having pain affecting your spine, arms or legs? Spitalfields Practice has a new First Contact Physiotherapy (FCP) service which you can avail of by calling our reception team. Our specialist Physiotherapist is trained to Masters (MSc) level and has many years of experience of treating a wide range of musculoskeletal (MSK) conditions.
She can provide a telephone or face to face assessment to provide you with a diagnosis, education, advice and treatment plan for your problem. You do not need to see or speak to a GP beforehand, simply contact our reception team to get booked in. If you require further tests or referrals onwards for further treatment, our FCP can do this for you.
Currently our FCP works in Spitalfields Practice on Fridays so it is best to call on Wednesday/Thursday or Friday early morning to get an appointment booked in.
How to make a Complaint
Please download our How to Make a Complaint Information Leaflet.
Please do not contact your GP for a COVID-19 vaccine
The first phase of the NHS Covid-19 vaccination programme has started. When it is the right time you will receive an invitation to come forward. For most people this will be a letter, either from your GP or the national NHS. This letter will include all the information you will need to book appointments, including your NHS number. Please do not contact the NHS to get an appointment until you get this letter. Information on the vaccine is available here: https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-vaccine/
Coronavirus advice from residents and staff of East End Health Network
Pram and wheelchair access available
