The Spitalfields Practice

Why are GP practices working differently?

Please click here to read the information leaflet

Important information about the coronavirus (COVID-19)

Please be assured we are still here to look after you during the pandemic. Due to the coronavirus outbreak, how you contact us may be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.

GP telephone and video consultations are routinely bookable either online or by calling reception. GPs are also conducting face to face consultations based upon your assessment of clinical need following a discussion between the GP and the patient.

Our Nursing and HCA team continue to provide routine face-to-face appointments for the services they provide.

The latest information on Coronavirus infection can be found on nhs.uk/conditions/coronavirus-covid-19/

In line with current advice, if you develop a new, continuous cough, a fever, or loss of taste/smell, you and your household must self-isolate for 10 days.

There is no need to contact your GP for a certificate to cover this period, 111 can arrange this for you. Please click here for an isolation note https://111.nhs.uk/isolation-note/

If you feel unable to manage your symptoms at home, or you are becoming more unwell, please contact us in the first instance, if however we are closed then contact 111.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do. (https://111.nhs.uk/)

For non-urgent queries please submit an online consultation which you can access via this homepage. This service is available Monday to Friday from 8am to 6.30pm. For anything urgent please call us in the first instance. If we are closed then please call 111. In an emergency please call 999.

COVID myths

COVID Myths - Bengali Translation.pdf

The world health organisation provides useful information on Covid myth busters. Click here for more information. 

A doctor explains in Sylheti why everyone should take the COVID-19 vaccination

 

NHS vaccine passport

The surgery is unable to issue a letter or certificate confirming your vaccination status for overseas travel. Please see Government guidance for further information. Proof of your vaccination status is visible within the NHSapp, which is available for Apple and Android devices.

Alternatively, you can call the NHS Covid-19 helpline on 119 and ask for a letter to be posted to you. This must be at least five days after you have completed your course of the vaccine, the letter may to take up to seven days to reach you.

Please check Foreign Office and local travel advice for specific details of whether proof of vaccination status is accepted at your destination. The majority of countries, including the UK, still require arrivals to participate in a Covid-19 testing, isolation and/or quarantine regime, regardless of their vaccination status.

Online consultation service

The online consultation service is only available during the Practice’s opening times:

8am and 6.30pm Monday to Friday

If you need to access to health care when the Practice is closed please call 111 or visit https://111.nhs.uk.

Please remember that 999 and A&E are for emergencies only.

Urgent or Emergency Requests

You can contact us about any administrative, prescription, sick note or recent test results by using the e-consult link on the website and choosing the ‘Administrative’ option within e-consult. For medical consultations/enquiries please also continue to use e-consult within our website.

A video produced by Institute of General Practice Management (IGPM)

A recent survey conducted by the Institute of General Practice Management (IGPM), a body that represents GP Practice staff across the UK, has found that 75% of them face abuse every day, including assaults, threats, racism and sexism. The IGPM has produced a campaign video called “If I die, it will be your fault”

Making an appointment

Appointments can be made by using our online services or by calling our reception on 020 7247 7070 between the hours 8:45am and 6.30pm on Monday, Tuesday, Wednesday and Thursday. On Friday the telephone lines are open from 8:45am to 12:45pm and 2:30pm to 6:30pm.

Opening hours

Our reception is open from 8am Monday to Friday.

Please only visit the practice if you do not have access to the internet or a phone or if you have a pre-booked face-to-face appointment.?The phone lines are open from 8:45am Monday to Friday.

Phone: 020 7247 7070

Cancelling an appointment

Please help us to help you by always cancelling appointments if you no longer require them.

Please download our Failure to Attend Appointment Information Leaflet.

GP consultation times

Our doctors will be able to see you at the following times:

Monday
8.30am-12.00pm, 3.00pm-5.00pm
Tuesday
8.30am-12.00pm, 3.00pm-5.00pm
Wednesday
8.30am-12.00pm, 3.00pm-5.00pm,
Thursday
8.30am-12.00pm, 3.00pm-5.00pm
Friday
8.30am-12.00pm, 3.00pm-5.00pm


 

Recent Developments

We are pleased to announce the Spitalfields Practice are now an accredited teaching practice for medical students.

Do you have a problem that affects your neck, back, bones, joints or muscles?

Are you having pain affecting your spine, arms or legs? Spitalfields Practice has a new First Contact Physiotherapy (FCP) service which you can avail of by calling our reception team. Our specialist Physiotherapist is trained to Masters (MSc) level and has many years of experience of treating a wide range of musculoskeletal (MSK) conditions.

She can provide a telephone or face to face assessment to provide you with a diagnosis, education, advice and treatment plan for your problem. You do not need to see or speak to a GP beforehand, simply contact our reception team to get booked in. If you require further tests or referrals onwards for further treatment, our FCP can do this for you.

Currently our FCP works in Spitalfields Practice on Fridays so it is best to call on Wednesday/Thursday or Friday early morning to get an appointment booked in.

How to make a Complaint

Please download our How to Make a Complaint Information Leaflet.

Please do not contact your GP for a COVID-19 vaccine

The first phase of the NHS Covid-19 vaccination programme has started. When it is the right time you will receive an invitation to come forward. For most people this will be a letter, either from your GP or the national NHS. This letter will include all the information you will need to book appointments, including your NHS number. Please do not contact the NHS to get an appointment until you get this letter. Information on the vaccine is available here: https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-vaccine/

Coronavirus advice from residents and staff of East End Health Network

Pram and wheelchair access available

News

  • The surgery will be closed

    The surgery will be closed for staff training on Thursday 18th November at 1pm. Service will resume as usual at 8am on Friday 19th November.

     

  • Kooth - Free online support service

    Kooth is a free online counselling and emotional well-being support service providing young people aged 11-25 years in Tower Hamlets with a free, safe and secure means of accessing support with their emotional health and wellbeing from a professional team of qualified counsellors. Kooth is a well-established, award winning online counselling service and is accredited by The British Association of Psychotherapy and Counselling (BACP). Founded in 2001, they are leading pioneers of online counselling in the UK, having won a number of prestigious awards.

    Kooth has no referrals or waiting lists. Young people can access this service anonymously by signing on here www.kooth.com

     

  • GDPR

    The General Data Protection Regulation (GDPR) comes into effect on 25 May 2018.

    The Spitalfields Practice sends you texts to remind you of your appointments. We may also send occasional texts inviting you to attend participation group meetings, Open Days and Health Fairs and to invite you to contact us for an appointment when we run Public Health campaigns (for example cervical screening, smoking cessation and sexual health screening). We feel this is an important part of our job looking after your health, and we take our duty of confidentiality to manage your information very seriously.

    We do not and never will share or use your contact details for purposes other than for the benefit of your health. However, if you still feel uncomfortable allowing us to contact you for health purposes, please contact our IT & Administration Manager or Practice Manager and we will make sure your wishes are respected.

  • London Living Wage

    The Spitalfields Practice are proud to support the London living wage +

  • Pre-booked weekend and evening appointments

    Our patients have access to pre-booked weekend and evening appointments with a GP, Nurse and Pharmacist at one of our neighbouring practices.

    View more information

  • Registering now!

    Our list is open for new patients. Contact our reception on 020 7247 7070 for details.

  • NHS Summary Care Record

    Download leaflet